Support

Quick start

1. Create a project and enter the URL of the app you want to demo.
2. Connect a recording session so AISVY can sign in as you (see below).
3. Add a demo script (the steps AISVY should perform).
4. Pick your formats and click Render selected cuts.
5. When a job finishes, use Download to grab the video.

Connecting a recording session

To record an authenticated area of your app, AISVY needs a login session. Two ways:

• AISVY Connect extension (recommended). Click Connect with extension on the project page. A tab opens to your site — sign in there, then click the AISVY Connect icon and choose Capture session. Your password never reaches AISVY; only the session for that one site is sent, encrypted.
• Manual paste. Run npx playwright open --save-storage=auth.json <your-url>, sign in, close the window, and paste auth.json into the Recording session box.

Remove a stored session anytime with Disconnect on the project page, and revoke the extension’s per-site permission in your browser’s extension settings.

Troubleshooting

• “No session cookies found” in the extension. Make sure you actually signed in on the tab that opened, then click Capture again. Confirm the project URL matches the host where your login cookie lives (e.g. www. vs the bare domain).
• Render failed — “Session expired.” Reconnect the recording session and re-render; sessions can expire or be invalidated by your app.
• Render failed — “Blocked by bot protection.” Allow AISVY’s render worker through your WAF / bot management.
• A step timed out. Check the selector in your script matches an element that is present and visible on that page.

Privacy & data

Recording sessions are encrypted at rest, used only to render the demos you request, and never sold. See our Privacy Policy and Terms of Service. To delete data, use Disconnect / delete your project, or email us.

Contact

Still stuck? Email info@aqmhub.com with your project name and what you were doing, and we’ll get back to you.